Job Description

  • Terms of Employment Full-time, Temporary
  • Position Location Edmonton

About ICE

Independent Counselling Enterprises (ICE) supports adults with disabilities to live meaningful, inclusive lives. We provide residential, non-residential, and support home services across Alberta. Our Personnel team ensures staffing, scheduling, and employee support run smoothly so frontline staff can focus on what matters most — quality care.

Role Summary

As a Personnel Coordinator, you’ll be the go-to support for staff scheduling, personnel records, and payroll information. This role calls for someone who is detail-oriented, organized, and an excellent communicator. You’ll work in a fast-paced office environment, balancing multiple priorities while supporting staff and supervisors across ICE programs.

What We Offer

  • Paid training, orientation, and ongoing professional development
  • Stable weekday office hours (no evenings or weekends)
  • Opportunities to advance into office or leadership roles
  • Support from experienced supervisors and a collaborative team
  • A respectful, inclusive workplace that values diversity and teamwork
  • Employee recognition for long service and outstanding contributions
  • Non-registered group RSP matching program available to qualifying employees after one year of employment, with contributions adjusted according to length of service
  • Comprehensive benefits package for qualifying employees after one year of employment
  • Meaningful work that supports staff and programs making a real difference

Key Responsibilities

  • Prepare, update, and communicate staff schedules for ICE programs
  • Coordinate coverage for vacations, sick days, and open shifts
  • Maintain accurate personnel files and confidential records
  • Provide payroll with accurate staff scheduling information
  • Respond to staff inquiries with clarity, professionalism, and respect
  • Support supervisors in resolving scheduling or personnel challenges
  • Assist with onboarding and orientation when required
  • Promote teamwork and positive workplace culture

Qualifications

  • Clear and professional communication skills
  • Strong organizational and time management abilities
  • Comfortable with data entry, documentation, and MS Office (or similar systems)
  • Dependable and consistent in meeting deadlines
  • Previous scheduling, office administration, or human services experience is an asset
  • Clear Vulnerable Sector Police Check (within 6 months)
  • Two work-related references

Ideal Candidate

  • Calm and professional when handling scheduling changes or staff concerns
  • Accurate, detail-focused, and organized
  • A team player who values collaboration and problem-solving
  • Interested in growing office and leadership skills within ICE

Apply Today

Send your resume and cover letter to Wayne Visser - wvisser@icenterprises.com with “Personnel Coordinator Application” in the subject line.

We thank all applicants for their interest. Only those selected for interviews will be contacted.

At ICE, you’re not just starting a job — you’re joining a team that makes a difference every day.

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