Residential Community Rehabilitation Support Worker (CRSW)

Job Description

• Terms of Employment Full-time, Part-time, Casual
• Position Location Edmonton

About ICE

Independent Counselling Enterprises (ICE) supports adults with disabilities to live meaningful, inclusive lives. Our Support Workers are essential — helping people with daily routines, building independence, and participating in their communities.

Role Summary

As a Residential CRSW, you’ll make a real difference every day. You’ll assist with routines like meals, cleaning, or personal care, encourage new skills, and support community activities. Your role is to create a safe, respectful, and supportive environment where adults with disabilities can live with dignity, independence, and connection.

What We Offer

• Paid training, orientation, and ongoing learning opportunities
• Stable employment with flexible schedules (days, evenings, weekends)
• Non-registered group RSP matching program available to qualifying employees after one year of employment, with contributions adjusted according to length of service
• Career growth — many staff advance into leadership roles
• Support from experienced supervisors, mentors, and team members
• Respectful, inclusive workplace that values teamwork and diversity
• Employee recognition for long service and outstanding contributions
• Meaningful work — every day you’ll make a difference

Key Responsibilities

• Assist with daily living: meals, cleaning, laundry, shopping, and appointments
• Support personal care: hygiene, dressing, mobility, and other needs
• Encourage independence and teach new skills
• Support community participation: recreation, activities, social outings
• Promote safety and healthy choices at home and in the community
• Follow individual support plans and program procedures
• Maintain accurate records, notes, and reports
• Communicate clearly with supervisors, families, and team members
• Respond to challenging situations professionally and according to ICE procedures
• Respect the rights, dignity, and culture of each individual
• Work collaboratively to create a safe, positive environment

Qualifications

• Strong communication skills: listening, speaking, and basic writing
• Problem-solving skills and professionalism in stressful situations
• Good organization and time management
• Experience in caregiving, teaching, or support work is an asset (not required)
• Clear Vulnerable Sector Police Check (within 6 months)
• Basic First Aid with CPR Level A (or willingness to obtain)
• Two work-related references
• Reliable, punctual, and flexible for shift work
• Some programs require a valid driver’s license, vehicle, and $2M insurance

Apply Today

Send your resume and cover letter to bdefoe@icenterprises.com or fax (780) 452-4889  “Residential CRSW Application” in the subject line.

Only applicants selected for interviews will be contacted. At ICE, you’re joining a team that makes a real difference every day. We value diversity and encourage applicants from all backgrounds.